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KELLER POINTE SERVICES:

The Keller Pointe is currently open to Members only with limited hours and services. You can find all COVID-19 related facility updates here and on our Facebook page, and review the Open Texas plan for requirements and recommendations from the State.

Facility Rules

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Fitness & Weight Floor:

  • YOU MUST BE 16 YEARS OF AGE OR OLDER TO BE ON OR USE THE FITNESS FLOOR without adult supervision.
  • Children, strollers, carriers, etc. are prohibited from the fitness floor, weight area, and track.
  • To use the fitness center without adult supervision you must be at least 16 years of age. 
    • Teens 13-15 years of age may be allowed to use the fitness center equipment under direct parental supervision, that includes the parent ensuring the child is appropriately using the equipment, that the child is using proper body mechanics, being courteous to other members and following all other fitness floor and facility rules and regulation.
    • Teens 16-17 years of age may be allowed to use the fitness center equipment by having a parent or legal guardian sign a liability waiver.
  • Athletic shoes and family friendly appropriate workout attire must be worn at all times in the fitness center.
  • Shoes must have non-marking soles and fully enclose the entire foot.  No open-toe shoes.
  • Please limit all cardio equipment use to 30 minutes during peak times.
  • Allow others to work on weight equipment and be courteous of those waiting during peak times.
  • Please replace all dumbbells and plates on appropriate racks when finished using them.
  • Do not drop or throw weights.
  • Wipe down equipment after each use.
  • Follow all instructions regarding the proper use of equipment as posted.
  • It is prohibited for a guest or member to conduct or solicit personal training on Keller Pointe property.
  • Tobacco, food, chewing gum, glass bottles, and cans are prohibited in the fitness center.  Plastic water bottles are acceptable.

Track:

  • YOU MUST BE 13 YEARS OF AGE OR OLDER TO BE ON OR USE THE TRACK without adult supervision.
  • Children under 13 years of age MUST be under direct adult (16 years of age or older) supervision, that includes the adult ensuring the child is being courteous to members and following all other track and facility rules and regulations.
  • Strollers, carriers, etc. are prohibited from the track at all times.
  • Slower runners and walkers should stay on the inside lane.
  • Faster runners should run in the outer lanes and pass slower runners/walkers on the outside.
  • Athletic shoes and family friendly appropriate workout attire must be worn at all times on the track. Shoes must have non-marking soles and fully enclose the entire foot.
  • Tobacco, food, chewing gum, glass bottles, and cans are prohibited on the track.  Plastic water bottles are acceptable.

Group Exercise:

  • YOU MUST BE 16 YEARS OF AGE OR OLDER TO PARTICIPATE IN GROUP EXERCISE CLASSES without adult supervision.
  • Teens 13 – 15 years of age may be allowed to participate in group exercise classes under direct parental supervision, that includes the parent ensuring the child is appropriately using the equipment, that the child is using proper body mechanics, being courteous to other members and following all other group exercise and facility rules and regulation.
  • Athletic shoes and family friendly appropriate workout attire must be worn at all times in the fitness center. Shoes must have non-marking soles and fully enclose the entire foot. No open-toe shoes.
  • Please return all equipment to the appropriate racks and storage when finished using them.
  • Do not drop or throw weights.
  • Wipe down equipment after each use.
  • Follow all instructions regarding the proper use of equipment.
  • Tobacco, food, chewing gum, glass bottles, and cans are prohibited in group exercise classes.  Plastic water bottles are acceptable.

Stay N' Play:

  • Parents may only leave their children for a 2-hour maximum time period.
  • Parents may not leave the facility if their child is in childcare.
  • The parent/guardian will be notified if a diaper change is needed and parents will be called to help toilet training children use the restroom if needed.
  • Children will not be permitted into the childcare if they are sick.  This includes but is not limited to:
    • Have had a fever in the past 24 hours
    • Have anything but clear mucus
    • Have thrown up in the past 24 hours
    • Had diarrhea in the past 24 hours
    • Have a rash that has not been diagnosed or is communicable
  • We are not responsible for any toys brought into Stay N Play from home.
  • Children will be encouraged to assist with picking up toys before leaving.
  • If a child begins to cry and we are unable to calm him/her down after 10 minutes, the parent will be called to the childcare area.
  • Corrective behavior methods may include a time-out or not allowing the child to play with a certain toy.

Gymnasium:

  • Food and drinks of any kind, gum, etc., are prohibited in the gym. Plastic water bottles, with clear water, will be allowed in the gym.
  • Children, 9 and under, must be directly supervised by those 16 years of age or older.
  • Profanity is prohibited.
  • Open gym schedules can change at little notice due to availability, leagues, and programs.
  • Personal basketballs/volleyballs, etc. are permitted, however, we are not responsible for loss or damage.
  • Basketballs/volleyballs may be checked out at the front desk. A valid Keller Pointe membership card or picture identification is required in order to checkout any equipment. The person who originally checked out The Keller Pointe equipment must be the same individual to return that equipment. Failure to return the equipment may result in additional charges.
  • Athletic shoes (non-marking) and family friendly appropriate gym attire must be worn at all times.
  • Dunking or hanging on the rim is prohibited.
  • Horseplay, fighting, swearing, abusive language and/or destruction of property are prohibited throughout The Keller Pointe.
  • Lockers are for daily use only. The Keller Pointe personnel will remove all locks at the end of each day. The Keller Pointe is not responsible for lost or stolen property.
  • Pick-up basketball games are allowed, however, the rules listed below must be followed:
    • Players must be at least 16 years of age.  Players 16 & 17 years old must have a liability waiver on file through a membership or purchased a day pass.
    • Each player must sign up in an available spot on the board to play pick-up games.
    • You CANNOT sign up on behalf of another player present or not present.  Players abusing this will be unable to play for the duration of the session.  Any players erasing names will also be unable to play for the duration of the session.
    • When there are less than 5 players waiting, any unassigned spots will be determined by a shoot off between players from the losing team on the court. Shots will be taken from the top of the key. 
    • No player, at any time, can select a teammate from the pool of players – waiting or playing. The board signup is the only way teams are determined and you’re responsible for signing up on the board.
    • When there are less than 10 players, only half-court will be made available for play.
    • Players will be ejected from a game for unsportsmanlike conduct.  Any situation that the Manager on Duty deems unsportsmanlike may be cause for ejection.
    • Any player who verbally abuses a player, staff member, or spectator during a game will be subject to suspension or removal at the Manager on Duty’s discretion.
    • Physical abuse of a player, staff member, or spectator will result in REMOVAL of that/those player(s) from The Keller Pointe for at least a one year period and possible legal action.
    • Anyone ejected from a game (player or spectator) for poor behavior must leave the facility property immediately.  If they do not, or if they leave and/or return later, the Keller Police department will be contacted to remove the individual(s).  That person will be subject to suspension from The Keller Pointe for a period to be determined by The Keller Pointe Manager.
    • Participants will be held accountable for any destruction or damage to property caused by their actions.
    • Participants will not be allowed back to play until the property damage is paid for in full to The Keller Pointe.
    • The use of any abusive or profane language will result in an automatic ejection and one week suspension.

Aquatic Facilities:

  • Children, 9 and under, must be directly supervised by those 16 years of age or older wearing a swimsuit.
  • All swimmers must be wearing an appropriate family friendly swimsuit.
  • Cutoffs, athletic shorts, sports bras, biking tights, and leotards are prohibited
  • All children not toilet trained must wear a swim diaper covered by swimsuit bottoms while in the pool.
  • Running or horseplay is prohibited.
  • Shower with soap and rinse thoroughly before entering the pool.
  • Diving is prohibited.
  • Coast Guard approved life vests only.
  • For sanitary reason, all clothing and diaper changes must be made in the family changing room or locker rooms.
  • Use of, including but not limited to, water wings, toys, facemask that cover the nose, personal toys including rafts, inner tubes, balls, or Frisbees and small rings are strictly prohibited.
  • No one admitted under the influence of alcohol or other intoxicating substances.
  • Glass in pool area and outside sun decks is prohibited.
  • All coolers are subject to inspection by The Keller Pointe staff.
  • The Keller Pointe is not responsible for lost, stolen, or damaged personal items.
  • Enter vortex through the designated water entrance.
  • Hanging or climbing on railings or lane markers in prohibited.

Spa/Hot Tub:

  • Children under 13 years of age are prohibited from using the spa.
  • The maximum recommended time limit for spa use is 15 minutes.
  • No oil-based products.
  • CAUTION: If you are pregnant, have high blood pressure or are on medications, consult your physician prior to use.
  • No more than 13 people in spa at a time.
  • All General Pool Rules apply.

 Lap Lanes:

  • Lap lanes are for continuous lap swimming; please use proper lap swim etiquette.
  • Hanging, sitting, or climbing on lap lines, railings, or safety ropes is prohibited.
  • Please consult the pool schedule for lap swim availability.

Slides:

  • A person must be 42" in height to ride indoor waterslide and 48" in height to ride outdoor slides.
  • All eyewear and flotation devices must be removed.
  • Only one person at a time may ride.
  • Ride feet first only, sitting up or lying down.
  • Riders must exit the catch pool quickly.
  • Parents are not allowed to catch children at the bottom of the slide.